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hello@digiex.ai · Singapore HQ

AI that is safe, accountable and transparent.

AI-powered enterprises depend on trust. DigiEx is committed to building AI that is safe, accountable and transparent — in every market, every language and every deployment.

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Our commitment

AI should expand what’s possible — without creating new risks.

We build safety into everything we do, from how agents are designed to how they are deployed and operated. Every interaction is logged and traceable. Every client gets full visibility into how their AI behaves.

And when issues arise, our teams are already inside your environment to fix them fast.

Our safeguards

Safety is built in before any agent goes live.

Prompt-injection protection

Inputs and retrieved content are screened for injection and jailbreak attempts before agents act on them.

Agent guardrails

Policy, topic and action guardrails keep every agent within its approved scope.

Automatic PII redaction

Sensitive data can be redacted before it reaches any external model provider.

Zero data retention

Zero-retention agreements with model providers where available, and no training on client data without consent.

Permissioned actions

Gateways control exactly which tools and systems each agent can use, and when approval is required.

Immutable audit trail

Every interaction, decision and action is logged and traceable for review.

Humans in the loop

Clear escalation paths and human approval for high-impact decisions.

Continuous evaluation

Quality, safety and fairness are measured before launch and monitored in production.

Principles

How we decide what to build.

01

Human oversight

AI supports people; it doesn’t replace accountability. High-impact decisions keep a human in the loop.

02

Fairness & inclusion

We test for biased outcomes across languages and user groups, and fix what we find.

03

Transparency

Users know when they’re talking to AI. Decisions are explainable and traceable to their sources.

04

Privacy & security

Data minimisation, encryption, access control and residency options by default.

05

Accountability

Clear ownership for every system we build, with incident response that starts inside your environment.

Standards & frameworks

Designed to align with leading frameworks.

Our practices are designed to help clients meet the requirements of these frameworks and regulations. Certification status is shared on request.

ISO/IEC 42001NIST AI RMFEU AI ActSingapore Model AI Governance FrameworkPDPA (Singapore)GDPR
Let's build

Build AI your customers can trust.

Tell us where you're stuck. We'll come back within 24 hours with a clear path forward — strategy session, prototype, talent or full build.

Email
Singapore HQ
160 Robinson Rd, #14-04 SBF Center
Response time
Within 24 hours, every time.