Entertainment & Hospitality
Where every guest interaction feels personal — at any scale.
Transform your operations with AI.
Hotels, venues and entertainment brands use DigiEx to deliver concierge-level service on every channel, capture more direct revenue and keep operations running smoothly behind the scenes.
Personal at scale
Every guest gets fast, context-aware answers in their own language.
More direct revenue
Upsells, packages and bookings captured in conversation rather than lost to OTAs.
Smoother operations
Housekeeping, maintenance and staffing workflows coordinated automatically.
Streamline your most critical workflows.
Guest messaging & concierge
Pre-arrival, in-stay and post-stay conversations across WhatsApp, web, app and voice.
How it runs
- Permissioned actions with a full audit trail
- Escalation to your experts when judgement is needed
- Measured on throughput, quality and cost
Reservations & revenue
Booking modifications, group enquiries and upsell offers handled end to end.
How it runs
- Permissioned actions with a full audit trail
- Escalation to your experts when judgement is needed
- Measured on throughput, quality and cost
Reviews & reputation
Review analysis, response drafting and issue routing across every platform.
How it runs
- Permissioned actions with a full audit trail
- Escalation to your experts when judgement is needed
- Measured on throughput, quality and cost
Back-of-house operations
Task routing for housekeeping and maintenance, rostering support and supplier orders.
How it runs
- Permissioned actions with a full audit trail
- Escalation to your experts when judgement is needed
- Measured on throughput, quality and cost
Bring production AI to Entertainment & Hospitality.
Tell us where you're stuck. We'll come back within 24 hours with a clear path forward — strategy session, prototype, talent or full build.