Retail & E-commerce
Where every customer conversation and back-office task turns into revenue and loyalty.
Transform your operations with AI.
We help retailers and brands sell more and serve better: assistants that guide shoppers, agents that resolve orders and returns end to end, and intelligence that sharpens merchandising and supply decisions.
Higher conversion
Guided discovery and personalised recommendations that turn browsers into buyers.
Service in seconds
Order, delivery and returns questions resolved instantly, at peak and off-peak alike.
Leaner operations
Catalogue, pricing and store tasks automated so teams focus on customers.
Streamline your most critical workflows.
Shopping assistants
Conversational product discovery, sizing and bundling across web, app and messaging channels.
How it runs
- Permissioned actions with a full audit trail
- Escalation to your experts when judgement is needed
- Measured on throughput, quality and cost
Orders, returns & refunds
Agents that authenticate customers and act directly in OMS, payments and carrier systems.
How it runs
- Permissioned actions with a full audit trail
- Escalation to your experts when judgement is needed
- Measured on throughput, quality and cost
Merchandising & pricing
Catalogue enrichment, competitive pricing signals and demand insight for buying teams.
How it runs
- Permissioned actions with a full audit trail
- Escalation to your experts when judgement is needed
- Measured on throughput, quality and cost
Store & supply operations
Store-team copilots, inventory exception handling and supplier communications.
How it runs
- Permissioned actions with a full audit trail
- Escalation to your experts when judgement is needed
- Measured on throughput, quality and cost
Order support automated end to end for an omnichannel retailer
Agents that act directly in order, payment and carrier systems — so customers get answers, refunds and exchanges in seconds.
Bring production AI to Retail & E-commerce.
Tell us where you're stuck. We'll come back within 24 hours with a clear path forward — strategy session, prototype, talent or full build.